At QutaQ, we understand the importance of safeguarding your data and ensuring your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our dedicated server and VPS hosting services, including offshore hosting solutions.
What Information Do We Collect?
We collect and process personal information from you in various ways, including:
Account Information: When you create an account with us, we collect your name, email address, billing address, payment information, and server configuration details.
Usage Data: We may collect data about your use of our Services, such as server resource utilization, bandwidth usage, and access logs.
Support Communications: When you contact our customer support team, we may collect your name, email address, and a record of the conversation.
How Do We Use Your Information?
We use your personal information for the following purposes:
Provide and Maintain the Services: We use your account information to provision and manage your hosting service, send you important service updates, and respond to your support requests.
Improve the Services: We may use usage data to analyze and improve the performance and reliability of our Services.
Comply with Legal Requirements: We may disclose your personal information if required by law or to comply with legal process.
Protect Our Rights and Property: We may disclose your personal information if necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Your Data Security and Choices
We take the security of your data seriously and implement various security measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:
Data encryption: We encrypt your data at rest and in transit.
Access controls: We restrict access to your data to authorized personnel only.
Vulnerability management: We regularly scan our systems for vulnerabilities and implement security patches promptly.
You have the following choices regarding your data:
Access and rectification: You may request access to your personal information and request corrections to any inaccuracies.
Deletion: You may request deletion of your personal information.
Marketing communications: You may choose to opt out of our marketing communications.
Offshore Hosting and Data Localization
If you choose an offshore hosting solution, your data may be stored and processed in a different jurisdiction with its own data privacy laws. We comply with all applicable data privacy laws and regulations regarding data transfer and localization.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected]